Frequently asked Questions

We value your satisfaction as a customer, and we strive to make our shipping process as easy as possible.

You can find all our Shipping information here

If you have any further questions or need assistance with shipping, please don't hesitate to contact our team.

We hope that you are happy with your purchase but, should you need it, we have a 14 day no-quibble returns policy to make the process as smooth as possible.

Find more information about our returns & refund policy here

If you have any further questions or need assistance, please don't hesitate to contact our team.

At Cluny Country Store we offer a professional and convenient commission sales service. If you are not in a hurry to sell, this hassle-free method allows you complete control over the sale of your equipment.

Find out more about our commission sales process here.

If you have any further questions or need assistance, please don't hesitate to contact our team.

As one of the UKs largest sports optics shops, we deal with pre-owned equipment all the time. We are completely comfortable in this market and are considered experts in it.

We accept part exchange against new sports optics and any pre-owned equipment already in stock.

Find out more about our part exchange program now.

If you have any further questions or need assistance, please don't hesitate to contact our team.

Our own extensive experience with shooting and our products allows us to advise and explain the best suited options for a customer's unique requirements.

We are here to help with any question you might have, or even just a chat about a particular brand that might best suit your needs.